⭐ Experience unparalleled luxury and breathtaking Arno River views at The Excelsior, a Luxury Collection Hotel, Florence.
The Excelsior, a Luxury Collection Hotel, Florence
Piazza Ognissanti, 3, 50123 Firenze FI, Italy
5 STAR HOTEL
Nestled on the banks of the Arno River, The Excelsior, a Luxury Collection Hotel, Florence, offers a quintessential Florentine experience. This iconic 5-star hotel blends classic elegance with modern comforts, providing guests with luxurious accommodations, exceptional dining, and panoramic city views from its renowned rooftop restaurant and bar. Its prime location allows for easy access to Florence’s most celebrated landmarks.
Luxury HotelRiverside Views
Rooftop DiningHistoric Elegance
Central LocationImpeccable Service
Fine Dining
Customer Price Perception
Ambiance & Design
Exquisite Florentine Grandeur
The hotel’s interior design and overall atmosphere exude an industry-leading blend of classic Florentine elegance and sophisticated luxury, creating an unforgettable sense of place.
Panoramic Rooftop Experience
The SE•STO on Arno rooftop bar and restaurant offers flawless, breathtaking views of the city and river, establishing itself as a premier destination for ambiance.
Refined Public Spaces
Public areas are meticulously maintained and designed, providing an exceptional backdrop for relaxation and social interaction, consistently praised for their luxurious feel.
Room Comfort & Quality
Spacious and Well-Appointed Rooms
Guest rooms are consistently high quality, offering generous space and elegant furnishings that ensure a very comfortable and luxurious stay.
Impeccable Cleanliness Standards
The data highlights impressive cleanliness throughout all accommodations, reflecting a strong commitment to guest well-being and satisfaction.
Comfortable Bedding and Amenities
Guests frequently commend the very reliable comfort of the beds and the provision of high-quality in-room amenities, enhancing the overall stay experience.
Culinary Offerings
High-Quality Rooftop Dining
The SE•STO on Arno restaurant consistently delivers impressive culinary experiences, complemented by its iconic views, making it a significant draw for guests and locals alike.
Comprehensive Breakfast Selection
The breakfast buffet is noted for its very reliable variety and quality, offering a strong start to the day with both local and international options.
Refined Bar Service
Bar services are of consistently high quality, with skilled mixologists crafting excellent cocktails and a selection of fine wines, contributing positively to the guest experience.
Guest Relations & Support
Exceptional Professionalism
The staff consistently demonstrates industry-leading professionalism and attentiveness, anticipating guest needs and providing seamless service from arrival to departure.
Proactive and Personalized Care
Guests frequently praise the flawless, personalized service, noting the staff’s ability to make each stay feel uniquely special and valued.
Efficient Concierge Support
The concierge team provides exceptional assistance with local recommendations, bookings, and transportation, proving to be an invaluable resource for guests.
Amenities & Infrastructure
Iconic Rooftop Venue
The SE•STO on Arno rooftop is an impressive, standout facility, offering a unique dining and lounge experience with unparalleled panoramic views.
Well-Maintained Fitness Center
The fitness center is very reliable, providing modern equipment for guests to maintain their routines, contributing positively to the overall stay.
Elegant Meeting Spaces
The hotel offers consistently high-quality meeting and event spaces, suitable for business gatherings and special occasions, reflecting its luxury status.
Overall Impression
Unforgettable Luxury Stay
The overall guest experience is consistently rated as impressive, delivering on the promise of a truly luxurious and memorable stay in Florence.
Prime Riverside Location
The hotel’s location on the Arno River is a very reliable asset, offering stunning views and convenient access to the city’s main attractions, enhancing the overall appeal.
Harmonious Blend of Classic and Comfort
The data indicates a strong appreciation for the hotel’s ability to blend classic Florentine charm with modern comforts, resulting in a highly satisfying and cohesive experience.
The Excelsior stands out for its iconic SE•STO on Arno rooftop restaurant and bar, offering industry-leading panoramic views of Florence and the Arno River. The hotel’s commitment to impeccable service is consistently highlighted, with staff demonstrating exceptional professionalism and personalized care. Its prime riverside location provides unparalleled access to major cultural landmarks, while the classic Florentine elegance of its interiors creates a truly luxurious and sophisticated atmosphere. The spacious, well-appointed accommodations and high-quality dining options further solidify its reputation as a premier luxury destination.
While the hotel maintains a high standard, some guest feedback occasionally points to the classic decor in certain rooms, suggesting that while elegant, it might benefit from subtle modern updates to match contemporary luxury aesthetics without losing its charm. The absence of a full-service spa or a swimming pool is sometimes noted, which could enhance the leisure facilities for a 5-star property. Additionally, the high cost of ancillary services, though expected for a luxury hotel, is a recurring point of consideration for guests.
The pricing structure at The Excelsior aligns with its 5-star luxury positioning in a prime Florentine location. While the costs for dining and services are at the higher end, they reflect the quality of ingredients, the expertise of the staff, and the exclusive ambiance, particularly at the SE•STO on Arno rooftop. Guests consistently acknowledge the premium pricing as commensurate with the exceptional experience delivered.
5040
100
Signature Cocktail (SE•STO)€25
Main Course (SE•STO)€45
Breakfast Buffet€45
Valet Parking (per night)€55
Value PropositionThe hotel’s pricing is perceived as fair for the luxury segment, with guests recognizing the high quality of service, amenities, and the unparalleled location as justifying the investment.
Dining InvestmentDining, especially at the panoramic SE•STO on Arno, represents a significant expenditure, yet the experience, views, and culinary standards are consistently highlighted as worth the premium.
Ancillary CostsAdditional services like valet parking and breakfast (if not included) contribute to the overall cost, reflecting standard luxury hotel rates in major European cities.
Iconic Rooftop Dining at SE•STO on ArnoThe hotel’s SE•STO on Arno restaurant and bar is a must-visit, renowned for its breathtaking 360-degree views of Florence and the Arno River, offering an exceptional culinary and cocktail experience.
Prime Riverside LocationSituated directly on the Arno River, the hotel provides convenient walking access to Florence’s most famous attractions, including Ponte Vecchio, the Uffizi Gallery, and the Duomo.
Classic Florentine LuxuryThe Excelsior embodies classic Italian elegance, offering a sophisticated and luxurious environment with spacious rooms, attentive service, and a timeless design that reflects the city’s rich heritage.
Check-in/Check-out: Standard check-in is typically from 3:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability/fees.Safety & Security: The hotel maintains high security standards with 24-hour front desk service, secure access, and professional staff ensuring guest safety.
Transportation Access: Easily accessible by taxi, private car, or a short walk from Santa Maria Novella train station. Public transport options are readily available nearby.Multilingual Staff: The hotel staff is proficient in multiple languages, including Italian and English, ensuring clear communication and assistance for international guests.
Complimentary Wi-Fi: High-speed wireless internet access is provided free of charge for all guests throughout the hotel premises.Valet Parking Available: On-site valet parking is offered for guests, though it comes with an additional daily fee, typical for luxury hotels in central Florence.
Accessibility Features: The hotel provides accessible rooms and facilities, including elevators, to accommodate guests with mobility needs. It is advisable to confirm specific requirements when booking.Vibrant Surroundings: Located in Piazza Ognissanti, the hotel is surrounded by upscale shops, restaurants, and is a short stroll from the historic city center and the iconic Arno River.
High Visibility: As a prominent 5-star hotel on the Arno, The Excelsior is well-known and easily identifiable, serving as a distinguished landmark in Florence.
A Paragon of Florentine LuxuryThe Excelsior, a Luxury Collection Hotel, Florence, consistently delivers an exceptional 5-star experience, lauded for its breathtaking rooftop views, prime riverside location, and impeccable service. Guests are immersed in classic Florentine elegance, enjoying spacious accommodations and high-quality dining. While premium pricing is expected, the overall consensus affirms that the hotel provides outstanding value for a truly memorable and sophisticated stay in the heart of Florence.
Piazza Ognissanti, 3, 50123 Firenze FI, Italy
5 STAR HOTEL
Nestled on the banks of the Arno River, The Excelsior, a Luxury Collection Hotel, Florence, offers a quintessential Florentine experience. This iconic 5-star hotel blends classic elegance with modern comforts, providing guests with luxurious accommodations, exceptional dining, and panoramic city views from its renowned rooftop restaurant and bar. Its prime location allows for easy access to Florence’s most celebrated landmarks.
Luxury HotelRiverside Views
Rooftop DiningHistoric Elegance
Central LocationImpeccable Service
Fine Dining
Customer Price Perception
Ambiance & Design
Exquisite Florentine Grandeur
The hotel’s interior design and overall atmosphere exude an industry-leading blend of classic Florentine elegance and sophisticated luxury, creating an unforgettable sense of place.
Panoramic Rooftop Experience
The SE•STO on Arno rooftop bar and restaurant offers flawless, breathtaking views of the city and river, establishing itself as a premier destination for ambiance.
Refined Public Spaces
Public areas are meticulously maintained and designed, providing an exceptional backdrop for relaxation and social interaction, consistently praised for their luxurious feel.
Room Comfort & Quality
Spacious and Well-Appointed Rooms
Guest rooms are consistently high quality, offering generous space and elegant furnishings that ensure a very comfortable and luxurious stay.
Impeccable Cleanliness Standards
The data highlights impressive cleanliness throughout all accommodations, reflecting a strong commitment to guest well-being and satisfaction.
Comfortable Bedding and Amenities
Guests frequently commend the very reliable comfort of the beds and the provision of high-quality in-room amenities, enhancing the overall stay experience.
Culinary Offerings
High-Quality Rooftop Dining
The SE•STO on Arno restaurant consistently delivers impressive culinary experiences, complemented by its iconic views, making it a significant draw for guests and locals alike.
Comprehensive Breakfast Selection
The breakfast buffet is noted for its very reliable variety and quality, offering a strong start to the day with both local and international options.
Refined Bar Service
Bar services are of consistently high quality, with skilled mixologists crafting excellent cocktails and a selection of fine wines, contributing positively to the guest experience.
Guest Relations & Support
Exceptional Professionalism
The staff consistently demonstrates industry-leading professionalism and attentiveness, anticipating guest needs and providing seamless service from arrival to departure.
Proactive and Personalized Care
Guests frequently praise the flawless, personalized service, noting the staff’s ability to make each stay feel uniquely special and valued.
Efficient Concierge Support
The concierge team provides exceptional assistance with local recommendations, bookings, and transportation, proving to be an invaluable resource for guests.
Amenities & Infrastructure
Iconic Rooftop Venue
The SE•STO on Arno rooftop is an impressive, standout facility, offering a unique dining and lounge experience with unparalleled panoramic views.
Well-Maintained Fitness Center
The fitness center is very reliable, providing modern equipment for guests to maintain their routines, contributing positively to the overall stay.
Elegant Meeting Spaces
The hotel offers consistently high-quality meeting and event spaces, suitable for business gatherings and special occasions, reflecting its luxury status.
Overall Impression
Unforgettable Luxury Stay
The overall guest experience is consistently rated as impressive, delivering on the promise of a truly luxurious and memorable stay in Florence.
Prime Riverside Location
The hotel’s location on the Arno River is a very reliable asset, offering stunning views and convenient access to the city’s main attractions, enhancing the overall appeal.
Harmonious Blend of Classic and Comfort
The data indicates a strong appreciation for the hotel’s ability to blend classic Florentine charm with modern comforts, resulting in a highly satisfying and cohesive experience.
The Excelsior stands out for its iconic SE•STO on Arno rooftop restaurant and bar, offering industry-leading panoramic views of Florence and the Arno River. The hotel’s commitment to impeccable service is consistently highlighted, with staff demonstrating exceptional professionalism and personalized care. Its prime riverside location provides unparalleled access to major cultural landmarks, while the classic Florentine elegance of its interiors creates a truly luxurious and sophisticated atmosphere. The spacious, well-appointed accommodations and high-quality dining options further solidify its reputation as a premier luxury destination.
While the hotel maintains a high standard, some guest feedback occasionally points to the classic decor in certain rooms, suggesting that while elegant, it might benefit from subtle modern updates to match contemporary luxury aesthetics without losing its charm. The absence of a full-service spa or a swimming pool is sometimes noted, which could enhance the leisure facilities for a 5-star property. Additionally, the high cost of ancillary services, though expected for a luxury hotel, is a recurring point of consideration for guests.
The pricing structure at The Excelsior aligns with its 5-star luxury positioning in a prime Florentine location. While the costs for dining and services are at the higher end, they reflect the quality of ingredients, the expertise of the staff, and the exclusive ambiance, particularly at the SE•STO on Arno rooftop. Guests consistently acknowledge the premium pricing as commensurate with the exceptional experience delivered.
5040
100
Signature Cocktail (SE•STO)€25
Main Course (SE•STO)€45
Breakfast Buffet€45
Valet Parking (per night)€55
Value PropositionThe hotel’s pricing is perceived as fair for the luxury segment, with guests recognizing the high quality of service, amenities, and the unparalleled location as justifying the investment.
Dining InvestmentDining, especially at the panoramic SE•STO on Arno, represents a significant expenditure, yet the experience, views, and culinary standards are consistently highlighted as worth the premium.
Ancillary CostsAdditional services like valet parking and breakfast (if not included) contribute to the overall cost, reflecting standard luxury hotel rates in major European cities.
Iconic Rooftop Dining at SE•STO on ArnoThe hotel’s SE•STO on Arno restaurant and bar is a must-visit, renowned for its breathtaking 360-degree views of Florence and the Arno River, offering an exceptional culinary and cocktail experience.
Prime Riverside LocationSituated directly on the Arno River, the hotel provides convenient walking access to Florence’s most famous attractions, including Ponte Vecchio, the Uffizi Gallery, and the Duomo.
Classic Florentine LuxuryThe Excelsior embodies classic Italian elegance, offering a sophisticated and luxurious environment with spacious rooms, attentive service, and a timeless design that reflects the city’s rich heritage.
Check-in/Check-out: Standard check-in is typically from 3:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability/fees.Safety & Security: The hotel maintains high security standards with 24-hour front desk service, secure access, and professional staff ensuring guest safety.
Transportation Access: Easily accessible by taxi, private car, or a short walk from Santa Maria Novella train station. Public transport options are readily available nearby.Multilingual Staff: The hotel staff is proficient in multiple languages, including Italian and English, ensuring clear communication and assistance for international guests.
Complimentary Wi-Fi: High-speed wireless internet access is provided free of charge for all guests throughout the hotel premises.Valet Parking Available: On-site valet parking is offered for guests, though it comes with an additional daily fee, typical for luxury hotels in central Florence.
Accessibility Features: The hotel provides accessible rooms and facilities, including elevators, to accommodate guests with mobility needs. It is advisable to confirm specific requirements when booking.Vibrant Surroundings: Located in Piazza Ognissanti, the hotel is surrounded by upscale shops, restaurants, and is a short stroll from the historic city center and the iconic Arno River.
High Visibility: As a prominent 5-star hotel on the Arno, The Excelsior is well-known and easily identifiable, serving as a distinguished landmark in Florence.
A Paragon of Florentine LuxuryThe Excelsior, a Luxury Collection Hotel, Florence, consistently delivers an exceptional 5-star experience, lauded for its breathtaking rooftop views, prime riverside location, and impeccable service. Guests are immersed in classic Florentine elegance, enjoying spacious accommodations and high-quality dining. While premium pricing is expected, the overall consensus affirms that the hotel provides outstanding value for a truly memorable and sophisticated stay in the heart of Florence.
