⭐ Impressive 4-star hotel offering modern comfort and a prime location in Palma.
AC Hotel Ciutat de Palma
Plaça del Pont, 3, Ponent, 07014 Palma, Illes Balears, Spain
4 STAR HOTEL
AC Hotel Ciutat de Palma is a modern 4-star Marriott property situated near Palma’s historic center and the vibrant Santa Catalina district. It offers stylish accommodations, a seasonal rooftop pool with city views, a fitness center, and meeting facilities, catering to both business and leisure guests seeking comfort and convenience in the heart of the city.
Rooftop PoolFitness Center
Free Wi-FiPet-Friendly
Meeting RoomsCity Views
Central Location
Customer Price Perception
Inviting & Contemporary Ambiance
Modern Aesthetic:
The hotel boasts a sleek, contemporary design that creates a welcoming and sophisticated atmosphere throughout its common areas.
Rooftop Serenity:
The seasonal rooftop terrace and pool offer impressive city views, providing a tranquil escape for guests.
Consistent Comfort:
The overall environment is consistently described as clean, well-maintained, and conducive to a relaxing stay.
Superior Comfort & Design
Exceptional Cleanliness:
Accommodation units are consistently praised for their immaculate condition and high standards of hygiene.
Restful Sleep:
Guests frequently highlight the comfort of the beds, ensuring a very reliable and restorative night’s sleep.
Modern Amenities:
Rooms are well-appointed with contemporary furnishings and essential amenities, contributing to an impressive guest experience.
Acceptable Dining Options
Decent Breakfast Spread:
The breakfast buffet offers a standard selection of items, generally meeting expectations for variety and quality.
Price-Value Consideration:
While the breakfast quality is acceptable, its pricing is often noted as being on the higher side, impacting overall value perception.
Limited Evening Choices:
Beyond breakfast, dining options are primarily restricted to the AC Lounge, which provides a decent but unrefined selection of snacks and beverages.
Professional & Attentive Service
Highly Responsive Team:
The staff, particularly at reception, consistently receives praise for their helpfulness and professional demeanor.
Guest-Centric Approach:
The team demonstrates a very reliable commitment to addressing guest needs and ensuring a smooth stay.
Efficient Operations:
Service processes are generally efficient, contributing to an impressive overall guest interaction, despite occasional minor delays at the bar.
Well-Maintained & Functional Amenities
Comprehensive Offerings:
The hotel provides a very reliable range of facilities including a fitness center, meeting rooms, and a seasonal rooftop pool.
Modern Infrastructure:
All facilities are consistently maintained to a high standard, reflecting the hotel’s modern design and operational efficiency.
Essential Connectivity:
Free Wi-Fi is readily available and performs well, supporting both business and leisure requirements.
Consistently Positive Overall Experience
Strategic Location Advantage:
The hotel’s prime position offers very reliable access to key attractions and vibrant local areas, enhancing the overall stay.
Strong Value Proposition:
Guests generally perceive the hotel as offering impressive value for a 4-star property in Palma, balancing cost with quality.
High Revisit Intent:
The consistently positive feedback indicates a strong likelihood of repeat business and recommendations from satisfied guests.
The AC Hotel Ciutat de Palma distinguishes itself with its modern design and impeccable cleanliness, consistently highlighted by guests. Its strategic location provides easy access to Palma’s historic center and the lively Santa Catalina district, making it ideal for exploring the city on foot. The seasonal rooftop pool offers a refreshing amenity with panoramic views, adding significant value to the guest experience. Furthermore, the professional and attentive staff contribute significantly to the hotel’s strong reputation for service excellence.
Key areas for improvement primarily revolve around pricing, specifically the cost of breakfast and on-site parking, which are frequently cited as expensive. While the breakfast quality is acceptable, its value proposition could be enhanced. The AC Lounge offers limited dining options beyond snacks, suggesting an opportunity to expand the culinary offerings for guests seeking more comprehensive meal choices within the hotel. Addressing these price and dining limitations could further elevate the overall guest satisfaction.
The pricing structure at AC Hotel Ciutat de Palma reflects its 4-star status, with standard room rates aligning with similar properties in Palma. However, additional services such as breakfast and parking are often perceived as premium, influencing the overall value assessment for some guests.
1545
355
Standard Room Night€180
Breakfast Buffet€19
On-site Parking€22
Local Beer (AC Lounge)€6
Premium Breakfast OfferingThe hotel’s breakfast buffet is noted for its quality and variety, though its price point of approximately €19 per person is consistently highlighted as a significant expenditure for guests.
Parking SurchargeOn-site parking is available but comes with a daily fee of around €22, which guests often perceive as high, especially for longer stays.
Standard Hotel Bar PricingBeverage prices at the AC Lounge, such as a local beer for €6, align with typical 4-star hotel rates, reflecting a standard premium for convenience and ambiance.
Prime Location for ExplorationSituated perfectly between the historic old town and the trendy Santa Catalina neighborhood, offering easy walking access to major sights, dining, and nightlife.
Modern Comfort with Rooftop ViewsExpect contemporary rooms, excellent cleanliness, and a seasonal rooftop pool providing stunning city vistas, ideal for relaxation after a day of exploring.
Consider Breakfast & Parking CostsWhile highly rated, the breakfast buffet and on-site parking incur additional costs that are often noted as premium, so factor these into your budget.
Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability/fees.The hotel maintains high safety standards with secure access, 24-hour reception, and in-room safes. Palma is generally a safe city for tourists.
Excellent public transport links nearby. Taxis are readily available. The airport is approximately 15-20 minutes by car.Staff are proficient in Spanish, English, and often German, ensuring clear communication for international guests.
Complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms and public areas, supporting business and leisure needs.On-site private parking is available for a daily fee (approx. €22), which is convenient but considered expensive by some guests.
The hotel offers accessible rooms and common areas, including elevators and ramps, to accommodate guests with mobility needs.Located in a vibrant area, close to the Paseo Marítimo, Santa Catalina’s restaurants and bars, and Palma’s historic attractions.
The hotel is well-signposted and easily identifiable from Plaça del Pont, with good street visibility in a prominent urban setting.
Strong Performance with Value ConsiderationsThe AC Hotel Ciutat de Palma consistently delivers a high-quality 4-star experience, marked by its modern facilities, prime location, and dedicated staff. While the overall guest satisfaction is very high, potential guests should be aware of the premium pricing for breakfast and parking. These factors, though minor, represent the primary areas where the hotel could enhance its value perception further.
Plaça del Pont, 3, Ponent, 07014 Palma, Illes Balears, Spain
4 STAR HOTEL
AC Hotel Ciutat de Palma is a modern 4-star Marriott property situated near Palma’s historic center and the vibrant Santa Catalina district. It offers stylish accommodations, a seasonal rooftop pool with city views, a fitness center, and meeting facilities, catering to both business and leisure guests seeking comfort and convenience in the heart of the city.
Rooftop PoolFitness Center
Free Wi-FiPet-Friendly
Meeting RoomsCity Views
Central Location
Customer Price Perception
Inviting & Contemporary Ambiance
Modern Aesthetic:
The hotel boasts a sleek, contemporary design that creates a welcoming and sophisticated atmosphere throughout its common areas.
Rooftop Serenity:
The seasonal rooftop terrace and pool offer impressive city views, providing a tranquil escape for guests.
Consistent Comfort:
The overall environment is consistently described as clean, well-maintained, and conducive to a relaxing stay.
Superior Comfort & Design
Exceptional Cleanliness:
Accommodation units are consistently praised for their immaculate condition and high standards of hygiene.
Restful Sleep:
Guests frequently highlight the comfort of the beds, ensuring a very reliable and restorative night’s sleep.
Modern Amenities:
Rooms are well-appointed with contemporary furnishings and essential amenities, contributing to an impressive guest experience.
Acceptable Dining Options
Decent Breakfast Spread:
The breakfast buffet offers a standard selection of items, generally meeting expectations for variety and quality.
Price-Value Consideration:
While the breakfast quality is acceptable, its pricing is often noted as being on the higher side, impacting overall value perception.
Limited Evening Choices:
Beyond breakfast, dining options are primarily restricted to the AC Lounge, which provides a decent but unrefined selection of snacks and beverages.
Professional & Attentive Service
Highly Responsive Team:
The staff, particularly at reception, consistently receives praise for their helpfulness and professional demeanor.
Guest-Centric Approach:
The team demonstrates a very reliable commitment to addressing guest needs and ensuring a smooth stay.
Efficient Operations:
Service processes are generally efficient, contributing to an impressive overall guest interaction, despite occasional minor delays at the bar.
Well-Maintained & Functional Amenities
Comprehensive Offerings:
The hotel provides a very reliable range of facilities including a fitness center, meeting rooms, and a seasonal rooftop pool.
Modern Infrastructure:
All facilities are consistently maintained to a high standard, reflecting the hotel’s modern design and operational efficiency.
Essential Connectivity:
Free Wi-Fi is readily available and performs well, supporting both business and leisure requirements.
Consistently Positive Overall Experience
Strategic Location Advantage:
The hotel’s prime position offers very reliable access to key attractions and vibrant local areas, enhancing the overall stay.
Strong Value Proposition:
Guests generally perceive the hotel as offering impressive value for a 4-star property in Palma, balancing cost with quality.
High Revisit Intent:
The consistently positive feedback indicates a strong likelihood of repeat business and recommendations from satisfied guests.
The AC Hotel Ciutat de Palma distinguishes itself with its modern design and impeccable cleanliness, consistently highlighted by guests. Its strategic location provides easy access to Palma’s historic center and the lively Santa Catalina district, making it ideal for exploring the city on foot. The seasonal rooftop pool offers a refreshing amenity with panoramic views, adding significant value to the guest experience. Furthermore, the professional and attentive staff contribute significantly to the hotel’s strong reputation for service excellence.
Key areas for improvement primarily revolve around pricing, specifically the cost of breakfast and on-site parking, which are frequently cited as expensive. While the breakfast quality is acceptable, its value proposition could be enhanced. The AC Lounge offers limited dining options beyond snacks, suggesting an opportunity to expand the culinary offerings for guests seeking more comprehensive meal choices within the hotel. Addressing these price and dining limitations could further elevate the overall guest satisfaction.
The pricing structure at AC Hotel Ciutat de Palma reflects its 4-star status, with standard room rates aligning with similar properties in Palma. However, additional services such as breakfast and parking are often perceived as premium, influencing the overall value assessment for some guests.
1545
355
Standard Room Night€180
Breakfast Buffet€19
On-site Parking€22
Local Beer (AC Lounge)€6
Premium Breakfast OfferingThe hotel’s breakfast buffet is noted for its quality and variety, though its price point of approximately €19 per person is consistently highlighted as a significant expenditure for guests.
Parking SurchargeOn-site parking is available but comes with a daily fee of around €22, which guests often perceive as high, especially for longer stays.
Standard Hotel Bar PricingBeverage prices at the AC Lounge, such as a local beer for €6, align with typical 4-star hotel rates, reflecting a standard premium for convenience and ambiance.
Prime Location for ExplorationSituated perfectly between the historic old town and the trendy Santa Catalina neighborhood, offering easy walking access to major sights, dining, and nightlife.
Modern Comfort with Rooftop ViewsExpect contemporary rooms, excellent cleanliness, and a seasonal rooftop pool providing stunning city vistas, ideal for relaxation after a day of exploring.
Consider Breakfast & Parking CostsWhile highly rated, the breakfast buffet and on-site parking incur additional costs that are often noted as premium, so factor these into your budget.
Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability/fees.The hotel maintains high safety standards with secure access, 24-hour reception, and in-room safes. Palma is generally a safe city for tourists.
Excellent public transport links nearby. Taxis are readily available. The airport is approximately 15-20 minutes by car.Staff are proficient in Spanish, English, and often German, ensuring clear communication for international guests.
Complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms and public areas, supporting business and leisure needs.On-site private parking is available for a daily fee (approx. €22), which is convenient but considered expensive by some guests.
The hotel offers accessible rooms and common areas, including elevators and ramps, to accommodate guests with mobility needs.Located in a vibrant area, close to the Paseo Marítimo, Santa Catalina’s restaurants and bars, and Palma’s historic attractions.
The hotel is well-signposted and easily identifiable from Plaça del Pont, with good street visibility in a prominent urban setting.
Strong Performance with Value ConsiderationsThe AC Hotel Ciutat de Palma consistently delivers a high-quality 4-star experience, marked by its modern facilities, prime location, and dedicated staff. While the overall guest satisfaction is very high, potential guests should be aware of the premium pricing for breakfast and parking. These factors, though minor, represent the primary areas where the hotel could enhance its value perception further.
